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01 august 2017

Know your customer associate (romanian)

Lithuania - Vilnius · Western Union company jobs »

Does playing a critical role in preventing money laundering and other illegal financial activities sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about protecting customers?

We’re seeking a Know Your Customer Associate to work in our Vilnius office. In this role, you will operate within the KYC department. Here you will have an opportunity to work in a multicultural team of 50 colleagues who speak over 25 languages. Our main goal is to protect the consumers and the company by making sure the services are not used for unlawful financial activities.

Sound interesting? Here are some specifics:
• Analyzing how customers use Western Union’s money transfer services
• Conducting due diligence and ensuring anti-money laundering compliance by interviewing customers over the phone, email and other offline applications
• Interpreting how money transfer services can be further improved to excel customer experience
What you will need to succeed:
• Fluency in English and Romanian with outstanding verbal, written and listening skills
• Strong analytical skills, attention to details and ability to take independent decisions
• Proficiency in Microsoft Office
• Ability to multitask and navigate through multiple systems
• Willingness to learn continuously to improve Western Union's anti-money laundering compliance product and process knowledge
• Flexibility to work in different shifts, according to business needs
• Knowledge of German, Bulgarian or any additional language would be an advantage

What’s in it for you?
• Training provided to all new employees
• Competitive global pay and benefits
• Unparalleled experience as part of one of the most advanced compliance teams in the world, with opportunities to build valuable skills and grow your career
• Diverse, global team, opportunity to work with colleagues located in other countries.

E-mail laura.jauniute@westernunion.com
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