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Администратор
| Olga Popa 36 years | |
| Town / City | Chisinau |
| Desired salary | from 4000 mdl |
| Desired work Schedule | Full-time |
| Resume / CV |
Date of birth: 20/05/1987 Location: Moldova, Chisinau, str. Armeneasca 30,ap.75 Mobile: +373 068 824 517 : (022) 27 14 17 E-mail: olic8778@mail.ru Summary: and Restaurant business with 10 years of diverse experience. Proficient sales person with superior customer service abilities. High energy and outgoing with a dedication to positive guest relations. interpersonal skills Trained in liquor, wine, and food service Highly responsible and reliable Sales professional Customer service Multitasking - Able to serve more than one customer at a time and handle multiple tasks. Food safety understanding Upbeat, friendly, and positive Experience: 2004-2010 Restaurants: , , - Chisinau, MDA exceptional, friendly, and fast service. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests. 2010-2011 YOUNG VOLUNTEERS COMBATING SOCIAL EXCLUSON in WARSAW Working as a tutor in a rehabilitation center for people with limited mental and physical disabilities. 2012-2013 Restaurant “Europe” - , Utah Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations. Provided the customers with a pleasant dining experience and quality service. Ensured the cleanliness of dining area and food items before serving. Worked in coordination with other departments to ensure that customers get quality service and satisfaction. Maintained serving standards and followed all regulations while performing duties. Train new waiters and floor staff on guest service expectations, safety procedures and proper food handling. January 2015 -July 2015 “”- Salt lake City, Utah Monitor dining room to ensure optimal guest experiences. Answer customer inquiries and resolve issues promptly. Regularly checked on guests to ensure satisfaction with each food course and beverages. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas, and service refrigerators. Menu planning Responsible for organization and management of all front and back-of-house operations for mid-size restaurant and banquet facility. Education: : 2005-2010, the Faculty of Psychology and Training courses - Restaurant etiquette, Crimea, Yalta city SUPPLEMENTARY INFORMATION: Languages: • Russian- Native • Romanian- Native • Polish- Proficient • English - Fluent • German - Beginning • French - Beginning |
| Phone number | +373 68 824517 |
| olic8778@gmail.com | |
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