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09 january 2014

Capacity and availability reporting analyst

Chisinau · Endava company jobs »

We are looking for ambitious professionals who appreciate the advantages of working within multicultural and international company with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.

Responsibilities:
Create reporting templates
Run, validate, analyse and provide conclusions on monthly and on-demand reports
Communicate and explain the conclusions/recommendations to IT management and to CSMs
Monitor capacity and availability trends
Regularly follow-up suggested improvement actions, log tickets for investigation and track the progress
Establish good communication with CSMs in terms of continuous reporting improvement and effectiveness

Required skills:
Strong documentation ability; the ability to communicate analytical results to management in a clear concise manner is critical.
Strong soft skills; Excellent written and verbal communication skills, including ability to define procedures
IT background: General knowledge of IT systems and services, be aware of infrastructure administration principles, asset management key points
Knowledge of ITIL is a plus
Knowledge of monitoring system features is a plus
Must be detail oriented with strong time management and organizational skills
Able to quickly learn new things and adapt to changing requirements
Excellent English communication level

Endava offer a competitive benefits package:
Excellent opportunity to work on projects within an internationally based company.
Strong career potential and professional development.
Training & development opportunities.
Career development.
Attractive salary.
Bonuses based on completion of projects before their deadlines.
Health insurance, sport compensation, flexible work hours, loyalty programs etc.

Endava is committed to the principle of equal opportunity in employment. We thank all applicants and advise that only those candidates selected for interviews will be contacted.

Please send your resume (CV) at email.
PLEASE indicate in subject the position you apply for.

E-mail jobs.md@endava.com
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